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Hong Kong is one of the world's foremost
financial centres, and the largest in Asia.
In order to operate wisely and efficiently,
bankers, brokers, dealers and fund managers
require the provision of up-to-the-minute
records and statistics including share price
fluctuations, currency changes and stock
market values. They also require access to
confidential data pertinent to their
clients' personal transactions and
portfolios. This precious information, which
flows from all corners of the globe, is
supplied to their desktop monitors by
high-tech computer systems housed in
dedicated Data Centres.
Despite the enormous value of the computer
equipment they house, and the essential
nature of the information they retain and
transmit, these Data Centres are often at
risk from inadequate or erratic
electro-mechanical services. Unreliable air
conditioning plant or deficient coolant
supplies may cause mainframes and racks to
overheat, resulting in malfunction and loss
of data. Electrical problems may cause
irreparable damage to IT equipment: recent
surveys suggest that around 45% of all IT
data loss is the result of power cuts or
spikes. A simple breakdown could well result
in the wholesale deprivation of essential
information, and effectively bring the
operations of a major financial institution
to a standstill. The effects of such a
scenario in terms of damage to the
profitability and reputation of an
organisation affected by such a catastrophe
are frightening.
Nowadays, with these risks in mind, most
banks and finance houses expect their
architects and designers to include
safeguards against such threats, and most IT
Suites now feature back-up systems such as
Uninterruptible Power Supplies and
Dual-Circuit Coolant Systems. However, for a
variety of reasons, vital steps aimed at
protecting IT equipment are sometimes not
taken. Designers may exclude crucial
equipment or select plant which presents a
high risk of failure. In-depth testing of
protective devices may never have been
specified, properly managed or conducted.
Although protected to a degree, Data Centres
are often far from "bulletproof."
So, how would we address such a scenario?
First of all, we would examine the services
design in detail, ensuring that all
potential weaknesses and "single points of
failure" were pinpointed and resolved. Then,
the installation itself would be examined to
ensure an adequacy of quality, performance
and reliability. Finally, we would conduct
an Integrated System Test, whereby all types
of potential failures would be simulated,
and the effectiveness of the associated
protective devices and equipment proven
beyond doubt.
Armed with the knowledge that their Data
Centre was fully safeguarded against
failure, the Institution in question could
proceed with the confidence that its staff
would at all times receive the flow of
information upon which they rely so heavily,
and that the efficiency of the company's
operation as a whole would remain
unimpaired..
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